This Agreement governing the terms and conditions of your use of Can Washers service is between you (“you” or “Customer”), as an authorized user of such services, and Can Washers (The Service).
This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by Can Washers (collectively, the “Agreement”), constitutes the entire agreement between Can Washers and you regarding the Can Washers cleaning service. By using the Service, you confirm your acceptance of and agree to be bound by this Agreement.
Can Washers offers the Service at its website https://canwashers.com The Service is a trash can cleaning service that initiates a recurring subscription by selecting any of the recurring service plans. This subscription renews automatically unless canceled prior to your anniversary date and must be in writing and delivered by email to Support@CanWashers.com or by post mail 46 Union Way Suite 100 Vacaville, CA 95687
Communication from Can Washers provide email and/or SMS text messages for notifications regarding your service; please ensure that Support@CanWashers.com is whitelisted to ensure that Can Washers communication is not sent to your junk email folder.
Day of Service The trash cans should be at the curbside by 8:00 a.m. If this is not possible they should be visible from the street, and reasonably accessible. Our curbside service hours are provided between 8 a.m. to 7 p.m.
Cans may have up to 2 medium size bags of garbage. However, we reserve the right to refuse service if any can has any of the following:
If your can(s) can not be serviced on the scheduled day, please notify us before 8:00 a.m. the day of service, and we will reschedule your cleaning for the following month. If you do not notify us, we will make an attempt, and if we’re unable to clean, you’ll be notified. There are no refunds after 8:00 a.m. on the day of cleaning service.
Rescheduling Fee for non-recurring service plans. If your can(s) can not be serviced on the scheduled day, please notify us before 8:00 a.m. the day of service, and we will reschedule your cleaning for the following month. If you do not notify us, and Can Washers dispatches our truck to your home, and can not provide service due to circumstances beyond our control, you will be notified by email why we could not provide service. Due to the cost associated with sending our employee, and vehicle to your home no refund can be provided.
Cancelations must be made in writing and delivered by email to Support@CanWashers.com or by post mail 46 Union Way Suite 100 Vacaville, CA 95687. Cancellation notifications must be received prior to 8:00 a.m. on the day of service. There are no refunds after 8:00 a.m. on the day of service.
Can Washers may amend this Agreement at any time by (a) posting a revised Customer Agreement at https://canwashers.com and/or (b) mailing or sending information regarding the amendment to the email address provided to Can Washers by you.
We welcome all inquiries, questions and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our clients to the best of our ability. Any changes to the agreement would be solely made for the betterment of the service program.
Can Washers reserves the right to modify our delivery of service for the betterment of our clients and the overall success of the service program.
The failure of either party to enforce its rights under this Agreement at any time for any period shall not be construed as a waiver of such rights. If any part, term or provision of this Agreement is held to be illegal or unenforceable neither the validity nor enforceability of the remainder of this Agreement shall be affected.
Neither Party shall assign or transfer all or any part of its rights under this Agreement without the consent of the other Party. This Agreement constitutes the entire understanding between the Parties relating to the subject matter hereof unless any representation or warranty made about this Agreement was made fraudulently supersedes all prior representations, writings, negotiations or understandings with respect hereto.
Neither Party shall be liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil commotion or industrial dispute. If such delay or failure continues for at least 30 days, the Party not affected by such delay or failure shall be entitled to terminate this Agreement by notice in writing to the other.